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questions you should ask a web design & development company

Questions You Should Ask A Web Design & Development Company

Most of our client are great business owners who know nothing about web design or development. Naturally, they come to us with a ton of questions you should ask a web design & development company. Having an educated client aids in making sure that we exceed their expectations. It also makes them more likely to become a steady, ongoing part of our family-like network.


This will be a multi-part series where we have compiled a list of the most important questions you should ask a web design & development company. Knowing the answers or what to expect should help to make the best decision for you. Some of the questions are self-directed, while others are mentioned for the developer, or red flags you should avoid.


  1. Does their Portfolio reflect the style you like?
    • Are there examples on their portfolio that reflect your style or your vision? Does their finished work look great, or is there some experience left to be had? Most companies do not display all of their work; however, you should be able to tell if they are capable of the look you want to achieve. If it isn’t apparent, do not be afraid to ask-they may have something up their sleeves to show you.
  2. Does the company have a knowledgeable process for work completion?
    • A company that has a proven process that works will not hesitate in explaining to you the way they work. A clear and well established work plan does not have to be detailed in writing. However, it should be able to easily be explained in a way that you understand. Look for a company that asks a ton of questions; it shows they are listening and the wheels in their head are turning a solution specifically for you.
  3. Does the company have reviews or references?
    • People usually leave reviews when they were either really impressed, or very disappointed. Take some time to check not just their own supplied reviews, but those on social media, Google, and other review sites. The ones published by a third party are less likely to be modified and may truly reflect their business. Privacy issues may affect the ability to provide direct references, but a portfolio should be readily available. References that are provided should have nothing but good to say about them.
  4. What is your experience?
    • In other words, can they do the work requested? How can they assure you that they can perform the work? A web design or development company will be able to understand your requirements with ease, and be quick to discuss follow-up questions or concerns to make sure that they get it right. They will not lead your discussion with their offers, rather let you explain what is needed. Then they are prepared to offer a solution that covers everything you planned, and everything you did not. It is easy to get distracted by bells and whistles of those who seem to have a preplanned go-to. Watch for companies that try to steer you away from building from your core business process in order to fit the mold they use.
  5. What is the lead time for starting a project?
    • Some may say that a free web developer, or one that does not have at least 1-2 weeks waiting time before starting should be meet with skepticism. However, many companies have a large team and resources to start a project. Plan to start within one month of beginning your search or run the risk of quotes expiring or other potential issues. DO consider the project deadline so that you leave enough time to complete the project without rushing.
  6. Does the company outsource their work?
    • This is a highly discussed subject in IT, and is sometimes a sore spot. Some companies do all of the work themselves (in-house), either in their office or by offshore development (their employees). Others may outsource some or all of their work to another company, which is usually offshore. Knowing which model they follow can help avoid going through any issues commonly associated with outsourced projects. Why go through a middle man when you can go directly to the source?
  7. How do you determine pricing or what is the cost?
    • Pricing is different for any web development or design company you meet. Costs usually depend on the total time and resources required. Some projects or tasks need to be billed hourly or can be charged a flat rate. Pricing can also vary according to the number of employees required, API integration, or even the speed you need it completed. Everyone has heard the horror stories of being told one price, and then later having to pay more. Just be sure to get a clear understanding of ALL fees involved, when they are expected, and what is the refund process in the event that things just don’t work out.
  8. Are they local?
    • A very important factor, we can’t stress enough how much easier a project can be with someone local. Choosing a local web design or development company is recommended because it enables you to sit down face to face with someone. Companies not local to you can lead to more frustrations when it’s  time discuss requirements, details, or changes. In the event that there is an issue, you can bring it directly to them because you know who and where they are.

We are about halfway through this list, but the best is yet to come. Check back next week for part two of most important questions you should ask a web design & development company. We plan on wrapping up with topics that really set web design and development companies apart, including why you should use MediaLinkers for your next project!

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View and Ask Launches New Type of Buy & Sale Site!

[Kennesaw, Georgia] – Zachary Jensen, CEO and Founder of View and Ask launched ViewandAsk.com, an online marketplace where you, the buyer, can view and ask questions about the item for sale. You can also list your own items, such as an old watch, a sports collection, or even a car, and then add pictures or video of it.   “I was sick and tired of being burned online seller after seller” said Jensen. “I always seemed to be giving the seller the benefit of the doubt, and after wasting so much time and money, I set out to find a solution to the online buying problem.”


View and Ask incorporates live two-way video conferencing so that you can see for yourself how the item looks or works, which is useful in cases such as if you are making a sale that requires you to drive a bit to meet. You can search for items by keyword, the state you reside in, or a specific category. Privacy was a concern for each step of the development process, noting that each user has control over what information they allow others to see.


“Along the way, I have added a few extra features like the Blooper Zone,” chuckled Jensen. “My goal for this idea is to bring the trust back to online buying one sell at a time.” Jensen hopes to add additional features and functionality as they grow, through the help of MediaLinkers Web Design, who was contracted for the branding, web design, and development of the website. Charlie Jensen, Zach’s father, and part of his team was thankful to MediaLinkers for their “vision, experience, and guidance leading to the successful launch of viewandask.com”.


In honor of their launch, View and Ask is offering FREE listings for all items, so list away! However it is not mentioned for how long, so make your way over to ViewandAsk.com now before this deal is expired.



About View and Ask

ViewandAsk.com is committed to offering a premier online buying and selling platform that integrates the latest technologies for user economy, honesty, integrity, and security. Launching its new website this past summer, ViewandAsk.com’s online system provides an anonymous, two-way visual communications system that allows a buyer to see and speak with a seller in real time and, at the same time, to visually inspect the item being sold without exchanging personally identifying information. For more information, visit our web site at www.viewandask.com.


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10 Web Design Trends For 2016 by Medialinkers

Top 10 Web Design Trends to Follow in 2016

2016 promises eye-catching and interesting web design trends to provide a great and smooth web experience for everyone. Paying attention to these web trends will not only help you to stay on top of your designs, but also to impress clients at the same time. Reportedly, clients prefer hiring a company based on the look of its official website. Here are the 10 most important web design trends presented by Medialinkers website design agency that will dominate the year 2016.



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Medialinkers web design

Learn to Critique Your Own Designs for Saving Time & Better Results

According to Clark Wimberly, there are ways through which you can get the vital feedback as you design. In addition to the design critique, there are some things which are more stressful. From the viewpoints, pressures, overall tight products and action items, those all things which you need to take care of.


Designing of website and user interfaces requires continuous collaboration with the client and critiques to get their viewpoints and reviews. Without a team who can provide a feedback, it becomes difficult for people to navigate in the dark. However, if you are working on your own or don’t have the privilege of working with a critique at your end, you can become your own design critique.


Staying with the Current Trends

One of the favorite places for digging up inspiration is Dribble, a great platform for the show and tell of social networks for the designers. Even though the Dribble work is nice, it would benefit you if you look closely at the user. For learning more about designing, you can follow the designers on Twitter, check their blog and look at the agency’s portfolio.


A great thumb rule about designing is knowing and remembering when you love a certain design. You need to understand the underlying the design math’s as this would help you in the conversion trend.


Considering the Questions

Don’t dive too deeply into an explanation. You can use the words to fix a shortcoming, but you need to fix it with the design.  This would go a long way with the users and the clients.  So what you need to do is to ask your clients the questions the first time they design, thinking of the ways for avoiding the questions that usually comes with the designer’s way.


When it comes to working on the project alone, you need to make a boundary for an imaginary presentation. It would take only about 5 minutes, showing the areas of work which need extra explanation. When ready to go back to work, you would know which areas to target.


What’s more important than getting into your client’s head is to get into the head of the client’s customer. In other words, it’s called user experience.


Considering the Users

One of the favorite time-tested UX methods is to imagine the persons using the products. You need to put yourself in their shoes to see the things which they might have missed. You need to know that not all projects have the time and budget for going deep with various storyboards and personas. When it comes to flying solo, you need to collect a go-to-set of personas. There are a varied set of users that you carry with you from project to project.


My quick persona set includes some of my family members, since I’ve had the benefit of watching them interact with tech for years. Even better: it’s a seriously varied crowd, as any good persona set should be.


The quick persona set can be your family. Even if they are in different fields, you can consider how the icons and images you are using would help them understand about a particular service in your design. These solid sets would keep the designs accessible.


Checking the Non-Web Friends

You can leave the user test for your products, as this would make you learn and improve your product more. This doesn’t have to be some big process, just show your design through your phone to your friends at some gathering.


Even though this may sound like something casual for you, user testing this way is quite fun and much more fun than talking about the weather and other things.


Asking for the Online Feedback

When working on a project online, you get a worldwide team at your disposal: the internet. You can also collect the early feedback posting the progress of services such as Behance and Dribble.  This would allow you to have your design, user tested and to measure the reactions with a minimal risk.


You can also join the virtual workspaces to offer feedbacks, answer questions and provide a peek at the designs for a quick gut check.


Taking it to the Team

Criticism isn’t helpful if you don’t act. This is the reason why you need to get critiques early and often. Fixing the problem would save you time and stress. Even the best designs would benefit from the strong backing team. When you hit a wall, take it to the team, even if the team consists of the internet message board and the imaginary people.


For more details and questions, feel free to consult with the design team of Medialinkers. Check the Medialinkers Reviews here.

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